These terms and conditions (the ‘Terms’), as well as the links and documents included within it, inform you of the terms for your access to and use of our web site located at www.louisfourteen.com, the mobile version of the website (the ‘Sites’) and the mobile app ‘Louis Fourteen’(the ‘App’).
We may change these Terms at any time without prior notice. Any changes we may make to these Terms in the future will be posted on this page and, where appropriate, notified to you by email. Please review this page frequently to see any updates or changes to these Terms.
We may update the App from time to time, and may change the content at any time. However, please note that any of the content on the App may be out of date at any given time, and we are under no obligation to update it.
The App is free to use. By agreeing to these Terms, you acknowledge that access to the App is dependent on you being able to receive data via Wifi or 3G or faster service. You are responsible for making all necessary payments including of internet and network connections. We are not responsible for the availability of the internet, or any errors in or damage to connections, equipment, or software that may occur in relation to your use of the App.
To the maximum extent permitted by law, we disclaim any and all implied conditions and warranties that the App and the services available through them are of satisfactory quality, accurate, fit for a particular purpose, or non-infringing.
You agree to not use the App to: (a) access data that you are not authorized to access or that is not intended for your use; (b) log on to an account that you are not authorized to access; (c) probe, scan, or test the vulnerability of Louis Fourteen’s App or Sites; (d) breach security or authentication measures; (e) send promotions and/or advertising products and/or services; (f) attempt to interfere with or disrupt the service or servers or networks connected to the App or Sites; (g) upload, post, email, transmit, or otherwise make available any Content that (i) is unlawful, harmful, tortious, defamatory, libelous, invasive of another’s privacy, or otherwise is objectionable, (ii) you do not solely have the right to make available, or (iii) infringes any intellectual property, proprietary and/or privacy rights of any party; and/or (h) violate or attempt to violate any applicable local, state, national or international law, or regulation.
We permit access to certain parts of the App only to users who have registered to use the App. You must be 18 years or older to be eligible to register with us, use the App and the content and services provide through them. By using the App, you represent and warrant that you are 18 years or older. If you register with us, you must provide true and accurate information about yourself. Should the registration information provided prove false or misleading, we may suspend or terminate your account.
You are responsible for all activity under your account even if someone else uses your account. You authorize us to act on instructions received under your account and we will not be liable for any loss that you might suffer through following such instructions whether by you or another person.
We have the right to disable any account or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these Terms.
In the event that your mobile device is lost or stolen you agree that it is your responsibility to email us at email@example.com as soon as reasonably possible to notify us of the loss or theft.
If you know or suspect that someone else knows the password to your account, you must promptly notify us at firstname.lastname@example.org.
You acknowledge and agree that we may share your contact details with third party booking platforms and restaurants in the event that you make a restaurant reservation through the Site.
In order to pay a bill using the App, you will need to enter your debit or credit card information. You acknowledge that payment processing services are provided by a third party.
Your card details will be stored securely by Payfort. We do not store your payment card details on our systems, although we retain some of the digits. This enables you to identify your appropriate payment card on subsequent occasions and on your payment receipt. You may add and remove payment cards from the App at any time.
If you make a payment for our products or services on our website, the details you are asked to submit will be provided directly to our payment provider via a secured connection.
Minors under the age of 18 shall are prohibited to register as a User of this website and are not allowed to transact or use the website.
You acknowledge and agree that we may pre-authorize your payment card upon your checking in to a venue on the App and upon items being added to your bill. You agree that: the first person to check in to the App on your table shall bear responsibility for full payment of the bill in the event that other users of the App on your table check in to the App and leave the table without paying; and you will check the accuracy of your bill and the amount you pay upon receiving the bill and prior to payment.If you disagree with any part of the bill, you should request that the disputed part is removed from the bill before you pay the bill through the App.
You acknowledge that, while the contract for the provision of food, drink and other goods and services is between you and the relevant venue, the venue has authorized us to collect payment on its behalf. In the event of any claim or dispute between you and a venue, while we shall have no liability to you in respect of any such claim or dispute, you may contact us and we shall use our reasonable endeavors to assist in resolving the claim or dispute with the venue. Following payment of a bill using the App, we shall email you a copy of your receipt. You acknowledge that charges incurred through the App will appear as “Louis Fourteen” or the name n the event that your payment card is lost or stolen you agree that it is your responsibility to contact the applicable card company in order to cancel your payment card as soon as reasonably possible following such loss or theft.
We accept payments online using Visa and MasterCard credit/debit card in AED.
The cardholder must retain a copy of transaction records and Merchant policies and rules
We are the owner or the licensee of all intellectual property rights in the App, and in the material published on it. Those works are protected by copyright, trade marks, database right and other intellectual property rights. All such rights are reserved.
You may not without our prior written consent (except to the extent required in order to use the App in accordance with these Terms) copy, sell, reproduce, publish, modify, or distribute any of the content published, displayer or performed on the App or systematically extract such content or in any way use or exploit commercial any such content.
Our App and Sites use intellectual property that is proprietary and contains trade secrets that are protected by applicable laws. You acknowledge and agree that Content contained or information presented to you through louisfourteen.com is or may be protected by copyrights, trademarks, service marks, patents, or other proprietary rights.
If we do not exercise or enforce any legal right or remedy which may be available to us, this will not be taken to be a formal waiver of our rights.
If Louis Fourteen is acquired by, or merge with, a third party, we may transfer any or all of our rights and obligations under these Terms to that third party or the newly merged entity.
All legal notices in relation to the App or these Terms should be given in writing and addressed to email@example.com.
To the extent permitted by law, we exclude all conditions, warranties, representations or other terms which may apply to the App or any content on it, whether express or implied.
We will not be liable for any loss or damage caused by a virus, distributed denialof-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of the App or to your downloading of any content on it, or on any website linked to it. To that end, you agree and understand that we have no liability for the loss of any information you may chose to store in your Louis Fourteen account, including without limitation, any loss that may occur in the event your computer or mobile device is sold, lost or stolen.
You agree to defend, indemnify and hold Louis Fourteen and its subsidiaries, affiliates, officers, agents, employees, partners, and licensors harmless from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your use of the App or Sites.
When you authorize us to make a purchase or booking on your behalf, you appoint Louis Fourteen as your legal representative to reserve and/or place an order and enter your billing and shipping information on your behalf. You acknowledge that by making a booking you will be under an obligation to pay the vendor for any food, drink or service provided by the vendor, and, where applicable, service fees charged by the vendor.
If you wish to amend a booking, cancel a reservation or stop an order, you will need to discuss this with your Lifestyle Specialist in the chat directly. We cannot guarantee that the restaurant will be able to accommodate any changes. When you authorize Louis Fourteen to cancel any purchases on your behalf, you appoint Louis Fourteen as your legal representative to communicate with vendors about the status of your orders and cancel your orders on your behalf.
You authorize Louis Fourteen to access information maintained by identified third parties (e.g., online merchants) on your behalf as your agent and represent that you have the right to grant such authorization. Solely to provide you the Services (such as, making a purchase on your behalf), you grant Louis Fourteen a limited power of attorney, and appoint Louis Fourteen as your attorney-in-fact and agent, to access third-party websites on your behalf, retrieve, and use your information with the full power and authority to do and perform each required action in connection with such activities, as you would do on your own behalf in order to complete the purchase. You acknowledge and agree that when Louis Fourteen is accessing and retrieving information from third-party websites, Louis Fourteen is acting as your agent, and not as the agent of or on behalf of the third party. You agree that Louis Fourteen will secure payment through the use of CVV entry whenever applicable.
Although we try to ensure that all availability displayed on the Service is accurate, restaurants may cancel or amend bookings after they have been confirmed. We are not responsible for any cancelled or amended bookings.
Access to Louis Fourteen is by invitation only, and applications are either accepted or declined at the sole discretion of the membership committee. Louis Fourteen membership fees are charged upon acceptance of applications by the membership committee. Louis Fourteen membership fees are non-refundable.
The membership committee may rescind membership from any Louis Fourteen member at any time, at its sole discretion, and without refund.
Your membership will automatically renew every year on the anniversary date of your initial membership being granted, unless you inform us of your intention to cancel prior to the renewal date.
In the event that membership fees increase, we will inform you no less than 30 days prior to your renewal anniversary.
In the event that transaction error has occurred while making the payment , a refund in most cases will be issued to the same credit card you used for the original purchase.
Louis Fourteen will NOT deal or provide any services or products to any of OFAC Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
You may link to the App, provided you do so in a way that is fair and legal and does not compromise our reputation or take advantage of it but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.
We reserve the right to withdraw linking permission without notice.
Where the App contain links to other App and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those App or the performance of the services. Your dealings with, and interest in, services, merchants or promotions found on or via the App are solely between you and the person with whom you are dealing. Accordingly, you use these services at your own risk and we accept no responsibility for them or for any loss or damage that may arise from your use of them.
Any dispute or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of UAE.
Questions, comments and requests regarding these Terms should be sent by email to firstname.lastname@example.org.
Louis Fourteen is a leader in the luxury lifestyle management industry that has been offering world-class services to an exclusive selection of ultra high net worth individuals, including esteemed public figures, to seamlessly deliver exclusive travel, luxury goods and opulent experiences.